We do not support images in our automated text messages. This is because we have noticed that it worked against our clients' interest twofold:
1. Text messaging is so effective because it is seen as natural and personal. Adding a logo dilutes, or even destroys, this intimacy; this can ruin your lead quality.
2. The wireless carriers are more likely to flag your messages as spam and refuse to deliver them to your leads, even though the messages are perfectly legitimate. We don't want that!
That being said, emojis are certainly an option. Some brands have found a lot of success including emojis in their intro texts.
If you have more questions about using images in messages, reach out to firstname.lastname@example.org